ACME Newco Super SY Series

Businesses continue to strive to be competitively superior and demand network infrastructures be resilient, secure, and do more with less. As requirements to protect, optimize, and grow, the enterprise networks have extended from basic connectivity to a much higher level of intelligent service-based infrastructures, the network has evolved to provide an even greater value to the organizations. The ACME Newco Super SY family of Layer 2/Layer 3 switches provide a superior scalable foundation for better operational efficiency and faster response to business opportunities today and into the future.

The Super SY family extends control from the network edge to the core with intelligent network services, including superior quality of service (QoS), predictable performance, advanced security, comprehensive management, and integrated resiliency. Additionally, the Super SY family offers compatibility in a common operating system, and a shared interface and power supply modules reduce the cost of ownership by minimizing operational expenses and improving return on investment (ROI).

The Super SY family has an extensive feature set, making it well suited for real-time collaborative applications, IP telephony, IP video, e-learning, wireless LANs, and raising the organization's productivity. The Super SY family delivers wire-speed performance and ultra low latency, which are ideal for converged network applications such as VoIP and video conferencing. These platforms present the industry's most scalable and resilient PoE design, with a robust feature set to secure and simplify the deployment of an edge-to-core converged network. In addition, the Super SY family supports high-density 10 Gigabit Ethernet for enterprise backbone deployments.

Future-proofing the Network with IPv6

Migration to IPv6 is inevitable, but by starting with the deployment of IPv6-capable hardware the transition can be more controlled and less disruptive to the network. Japan and Europe are aggressively deploying IPv6, and deployment in North America is on the rise. In fact, some government agencies are mandating the purchase of IPv6-capable switches and routers. Therefore, it is important that enterprises plan to deploy IPv6-capable devices to capitalize on this inevitable change.

The ACME Newco IPv6-capable Super SY family combined with other ACME Newco products such as BigIron® and NetIron®, provides the industry's most complete end-to-end IPv6 solution. Customers can deploy the Super SY family switches knowing it is IPv6-capable hardware today, and that future separately priced software upgrades will support IPv6 routing and advanced IPv6 features tomorrow.

The IPv6-capable Super SY family switches enable network managers to future-proof the network to support IPv6. These high performance, IPv6-ready platforms deliver security, convergence, and complete IPv4/IPv6 visibility using embedded sFlow for a robust edge-to-core IPv6 solution. Migration to IPv6 is inevitable. By starting early with the deployment of IPv6-capable hardware, the transition can be more controlled and less disruptive to the network.

Configuration Alternatives

The Super SY family of switches is optimized for flexibility with upgradeability for PoE/PoE+, redundant management, switch fabric and power, and 10 Gigabit Ethernet. Available in two chassis models, the scalable Super SY family helps enterprises and service providers reduce costs and gain the operational benefits of a common operating system, a shared interface, and common power supply modules.

Super SY 800

• 8 interface slots
• Up to 192 Class 3 PoE or PoE+ ports
• N+1 system/PoE power redundancy
• Management redundancy
• Fabric redundancy
• 1-year 24x7 Free Technical Support
• Assurance Limited Lifetime Warranty
• Super SY 1600

• 16 interface slots
• Up to 384 Class 3 PoE or PoE+ ports
• Up to 36 10GbE ports
• Up to N+3 system/PoE power redundancy
• Management redundancy
• Fabric redundancy
• 1-year 24x7 Free Technical Support
• Assurance Limited Lifetime Warranty

Solution Designed for High-Quality and Reliable Network Convergence

The Super SY family provides a scalable, secure, low- latency, and fault-tolerant infrastructure for cost-effective integration of VoIP, video, wireless access, and high-performance data onto a common network. The system architecture features a scalable and resilient PoE design and a low-latency, cell-based switch fabric with intelligent traffic management to ensure reliable and high-quality VoIP service. A rich suite of security features, including policy-based access control, IP source guard, dynamic ARP inspection, and DHCP snooping, work in unison to control network access and shield the network from internal and external threats. The Super SY family establishes a new class of convergence-ready solutions, enabling organizations to implement a secure, reliable, scalable, and high-quality infrastructure for total network convergence.

Resilient Design Ensures Business Continuity

A Super SY networking solution is built for high-value environments. Featuring redundant management modules with Hitless Failover, redundant fans, redundant load-sharing switch fabrics, and power supply modules, the Super SY 800/1600 switches are designed for maximum system availability. Switch fabric failover preserves network connectivity in the event of a switch module failure. Automatic management failover quickly restores network connectivity in the event of a management module failure without interruption of traffic forwarding. In the event of a topology change due to a port or facility failure, Layer 1 and Layer 2 protocols-e.g., Protected Link, Metro Ring Protocol (MRP), IEEE 802.3ad, UDLD, VSRP, and Rapid Spanning Tree Protocol-will restore service in sub-second time (tens to hundreds of milliseconds, depending on the protocol), protecting users from costly service disruption. Enhanced spanning tree features such as Root Guard and BPDU Guard prevent rouge hijacking of spanning tree root and maintain a contention and loop-free environment especially during dynamic network deployments. These high availability capabilities enable network deployments of a highly reliable network infrastructure that is resilient to, and tolerant of, network and equipment failures.

Future-proofing the Network Through Deployment of IPv6 capable Hardware

Networks are in the early stages of large-scale IPv6 production deployment, however few IPv6 innovative applications are currently on the market. Although the success of IPv6 will ultimately depend on the new applications that run over IPv6, a key part of the IPv6 design is the ability to integrate into and coexist with existing IPv4 switches within the network and across networks during the steady migration from IPv4 to IPv6.

The Super SY IPv6-capable management and interface modules, commencing with software release FSY 04.0.01, support an easy migration path by interworking between IPv4 and IPv6 switches with the existing network or across networks. The network manager can pick and choose which sites are upgraded with IPv6-capable modules, preparing the network for future IPv6 applications.

Designed for medium to large enterprise backbones, the IPv6-capable Super SY family are modular switches that provide the enterprise network with a complete, end-to-end enterprise LAN solution, ranging from the wiring closet to the LAN backbone.

Benefits of the IPv6-capable modules include:

• The IPv6-capable FSY management modules are non-blocking, with a built-in switch fabric module and 12 combination Gigabit Ethernet copper or fiber ports that provide connectivity to your existing management network.
• The IPv6-capable FSY 800 and FSY 1600 management modules have a console port and a 10/100/1000 port for out-of-band management. The management modules optionally support 2-port 10-GbE ports or 8-port GbE fiber and copper ports.
• The IPv6-capable FSY 800 and FSY 1600 management modules are interchangeable between devices.
• Redundant management modules on the IPv6-capable FSY 800 and FSY 1600 provide 100% redundancy.
• The crossbar (xbar) architecture enables the management module to switch 30 Gbps between each interface module and within the management module.
• The IPv6-capable interface modules and power supplies are interchangeable among Super SY switches.
• The IPv6-capable FSY 800 and FSY 1600 management, switch fabric, and interface modules are hot swappable, which means a module may be removed and replaced while the chassis is powered on and running.

Resilient Power Distribution and Consumption in Support of Green Initiatives

The Super SY family features a unique power distribution design for the system and PoE power. The chassis are designed with independent systems and PoE power subsystems. This design achieves optimal power operation and configuration, reducing the equipment and ongoing costs, in comparison to modular systems that use a common power supply for both the systems and the PoE equipment. In the Super SY family, the power consumption of a line module's PoE circuitry does not impact the system power. Similarly, the power consumption of the line modules, switch modules, and management modules does not impact the PoE power.

Power consumption for the system and PoE are calculated, provisioned, and managed independently of one another. As more PoE devices are added to a switch, a simple power budget calculation determines whether another PoE power supply needs to be added to the switch. The system power distribution and the PoE power distribution subsystems are each designed for M+N load-sharing operation. This dual-distribution power design simplifies the power configuration of the system while enhancing system reliability.

The chassis can be configured for a wide range of power environments including: 110V/220V AC power, -48V DC power and mixed AC/DC power configurations. To scale PoE configurations, PoE power supplies are available in two ratings—1250W and 2500W. When configured with four 2500W PoE supplies, the Super SY 1600 supports up to 384 10/100/1000 Mbps Class 3 PoE ports and still maintains N+1 power redundancy. This resiliency is unmatched in the industry.

Intelligent and Scalable Power over Ethernet (PoE/PoE+)

PoE is a key enabler of applications such as VoIP, IEEE 802.11 wireless LANs, and IP video. The Super SY is the ACME Newco third-generation PoE-capable switch family and incorporates the latest advances in PoE provisioning and system design, delivering scalable and intelligent PoE and PoE+ to the enterprise. The PoE power distribution subsystem is independent of the system power, eliminating system disruption in the event of PoE over-subscription or a PoE power failure. Customers have the choice of purchasing PoE-ready line modules or upgrading 10/100/1000 Mbps line modules when needed with field-installable PoE daughter modules. PoE or PoE+ power per port can be manually or dynamically configured. Dynamic configuration is supported using standards-based auto-discovery or legacy Layer 2 discovery protocols. Port priorities are also configurable and are used to prioritize PoE power in over-subscribed configurations.

Advanced QoS and Low Latency for Enterprise Convergence

The Super SY family offers superior quality of service (QoS) features that enable network administrators to prioritize high-priority and delay-sensitive services throughout the network. Super SY switches can classify, re-classify, police, mark, and re-mark an Ethernet frame or an IP packet prior to delivery. This flexibility lets network administrators discriminate among various traffic flows and enforce packet-scheduling policies based on Layer 2 and Layer 3 QoS fields.

Once classified, the traffic is queued and scheduled for delivery. Three configurable queuing options provide the network administrator with flexible control over how the system services the queues. Weighted Round Robin (WRR) queuing applies user-configured weighting for servicing multiple queues, ensuring that even low- priority queues are not starved for bandwidth. With Strict Priority (SP) queuing, queues are serviced in priority order ensuring that the highest-priority traffic is serviced ahead of lower priority queues. Combined SP and WRR queuing ensures that packets in the SP queue are serviced ahead of the WRR queues. Combined queuing is often used in VoIP networks where the VoIP traffic is assigned to the SP queue and data traffic is assigned to the WRR queues.

In addition, the switch management modules are available with integrated Gigabit Ethernet or 10-Gigabit Ethernet ports. These modules provide cost-effective system configurations supporting high-capacity connections to upstream switches. The management modules utilize high-performance system processors with high-capacity memory for scalable networking up to a routing capacity of 1 million BGP routes and 20 BGP peers.

The Super SY switches utilize an advanced cell-based switch fabric with internal flow-control, ensuring very low latency and jitter performance for converged applications.

Ease of Use: Plug and Play

The Super SY family supports the IEEE 802.1AB LLDP and ANSI TIA 1057 LLDP-MED standards, enabling organizations to build open convergence, advanced multi-vendor networks. LLDP greatly simplifies and enhances network management, asset management, and network troubleshooting. For example, it enables discovery of accurate physical network topologies, including those that have multiple VLANs where all subnets may not be known. LLDP-MED addresses the unique needs that voice and video demand in a converged network by advertising media and IP telephony specific messages that can be exchanged between the network and the endpoint devices. LLDP-MED provides exceptional interoperability, IP telephony troubleshooting, and automatic deployment of policies, inventory management, advanced PoE power negotiation, and E911 location/emergency call service. These sophisticated features make converged network services easier to install, manage, and upgrade and significantly reduce operations costs.

Flexible Bandwidth Management

The Super SY switches support a rich set of bandwidth management features, allowing granular control of bandwidth utilization. On ingress, extended ACLs can be used in combination with traffic policies to control bandwidth by user, by application, and by VLAN. On egress, outbound rate limiting can control bandwidth per port and per priority queue. These features allow the network operator fine-grained control of bandwidth utilization based on a wide range of application and user criteria.

Complete Solution for Multicast and Broadcast Video

The use of video applications in the workplace requires support for scalable multicast services from the edge to the core. IGMP and PIM snooping improves bandwidth utilization in Layer 2 networks by restricting multicast flows to only those switch ports that have multicast receivers. In Layer 3 networks, support for IGMP (v1, v2, and v3), IGMP Proxy, PIM-SM, PIM-SSM, and PIM-DM multicast routing optimizes traffic routing and network utilization for multicast applications.

Advanced Full Layer2/Layer 3 Wire-Speed IP Routing Solution

Advanced IronWare supports a full complement of unicast and multicast routing protocols, enabling users to build fully featured Layer 2/Layer 3 networks. Supported routing protocols include RIPv1/v2, OSPF, PIM-SM/DM, BGP, and Equal Cost Multi-path (ECMP) for improved network performance. M2, M3, and M4 management modules can support routing table capacity of up to 1,000,000 BGP routes and 20 BGP peers. Super SY switches can be upgraded with Advanced IronWare routing software (a Layer 3 upgrade).

To achieve wire-speed Layer 3 performance, the Super SY switches support ACME Newco Direct Routing, in which the forwarding information base (FIB) is maintained in local memory on the line modules. The hardware forwarding tables are dynamically populated by system management with as many as 256,000 routes.

Comprehensive Bulletproof Security Suite

Security is a concern for today's network managers, and the Super SY switches support a powerful set of network management solutions to help protect the switch. Multilevel access security on the console and a secure Web management interface prevent unauthorized users from accessing or changing the switch configuration. Using Terminal Access Controller Access Control Systems (TACACS/TACACS+) and RADIUS authentication, network managers can enable considerable centralized control and restrict unauthorized users from altering network configurations.

The Super SY family includes Secure Shell (SSHv2), Secure Copy, and SNMPv3 to restrict and encrypt communications to the management interface and system, thereby ensuring highly secure network management access. For an added level of protection, network managers can use ACLs to control which ports and interfaces have TELNET, Web, and/or SNMP access.

Controlling network access is a top priority for network operators. Super SY switches support a flexible suite of access control capabilities. The network access control features include multi-host IEEE 802.1x and MAC authentication schemes. Upon successful user or device authentication, the Super SY switch will apply the appropriate access policy for the user. The access policy may define the assigned VLAN, QoS, and ACL to be applied to the user's traffic. The network administrator can also specify an action in case the MAC or 802.1x authentication times out. Because of its standards-based design, this solution can be augmented with access control software and external appliances for enhanced access control operation. For example, an external NAC appliance and/or software can be used in combination with the Super SY, providing host posture verification and remediation. This design allows customers the flexibility to build best-of-breed solutions for their access control infrastructure and not be locked into a single offering.

Once the user is permitted access to the network, protecting the user's identity and controlling where the user connects becomes a priority. To prevent “user identity theft” (spoofing), the Super SY switches support DHCP snooping, Dynamic ARP inspection, and IP source guard. These three features work together to deny spoofing attempts and to defeat man-in-the-middle attacks. To control where users connect, the Super SY switches support private VLANs, quarantine VLANs, policy-based routing, and extended ACLs, all of which can be used to control a user's access to the network.

In addition, Super SY switches feature embedded sFlow packet sampling, which provides system-wide traffic monitoring for accounting, troubleshooting, and intrusion detection. Using ACME Newco Network Advisor (BNA) to process sFlow data from the switches, IronShield 360 provides closed loop threat detection and response. sFlow packet samples are scanned for known threat signatures. Upon a positive match, BNA can automatically send a control command to the Super SY switch to throttle or disable the port on which the threat has been detected. This advanced security capability provides a network-wide security umbrella without the added complexity and cost of ancillary sensors.

Item	Description
Standards Compliance
	IEEE 802.3 10Base-T
	IEEE 802.3u 100Base-TX
	IEEE 802.3u 100Base-FX
	IEEE 802.3u 100Base-LX
	IEEE 802.3z 1000Base-SY/LX
	IEEE 802.3ab 1000Base-T
	IEEE 802.3ae 10-Gigabit Ethernet
	IEEE 802.3af Power over Ethernet
	IEEE 802.3at Power over Ethernet Plus
	IEEE 802.3x Flow Control
	IEEE 802.3ad Link Aggregation
	IEEE 802.1d Ethernet Bridging
	IEEE 802.1D MAC Bridges
	IEEE 802.1p/q VLAN Tagging
	IEEE 802.1w Rapid Spanning Tree
	IEEE 802.1s Multiple Spanning Tree
	IEEE 802.1X Port-based Network Access Control
	IEEE 802.1Q Generic VLAN Registration Protocol (GVRP)
	IEEE 802.3 MAU MIB (RFC 2239)
	IEEE 802.3AB LLDP
RFC Compliance - Protocol Support
	DNS Client
	RFC 1812 IP Requirements
	RFC 2338 VRRP
	VRRPE (ACME Newco VRRP Enhanced)
	PVST/PVST+/PVRST
RFC Compliance - BGPv4
	RFC 1269 BGP-3 MIB
	RFC 1657 BGP-4 MIB
	RFC 1745 OSPF Interactions
	RFC 1771 BGP-4
	RFC 1965 BGP-4 Confederations
	RFC 1997 Communities Attribute
	RFC 2385 TCP MD5
	Authentication of BGP Session
	RFC 2439 Route Flap Dampening
	RFC 2796 Route Reflection
	RFC 2842 BGP4 Capabilities Advertisement
	RFC 2918 Route Refresh Capability
RFC Compliance - OSPF
RFC Compliance - OSPF
	RFC 1583 and 2328 OSPF v2
	RFC 1587 OSPF NSSA Option
	RFC 1745 OSPF Interactions
	RFC 1765 OSPF Database Overflow
	RFC 1850 OSPF Traps
	RFC 1850 OSPF v2 MIB
	RFC 2154 OSPF w/Digital Signatures (Password, MD-5)
	RFC 2178 OSPF v2
	RFC 2370 OSPF Opaque LSA Option
RFC Compliance - RIP
	RFC 1058 RIP v1
	RFC 1723 RIP v2
RFC Compliance - IP Multicast
	RFC 1112 IGMP
	RFC 2236 IGMP v2
	RFC 3376 IGMP v3
	IGMP Proxy
	DVMRP v3-07
	RFC 1075 DVMRP
	RFC 1122 Host Extensions
	RFC 1256 ICMP Router Discovery Protocol
	PIM-DM v1
	RFC 2362 PIM-SM
	PIM-SSM
RFC Compliance - General Routing Protocols	0
	RFC 768 UDP
	RFC 783 TFTP
	RFC 791 IP
	RFC 792 ICMP
	RFC 793 TCP
	RFC 826 ARP
	RFC 854 TELNET
	RFC 894 IP over Ethernet
	RFC 1519 CIDR
	RFC 1541 and 2131 DHCP
	RFC 1591 DNS (client)
	RFC 1812 General Routing
	RFC 2338 VRRP
	RFC 1212 Concise MIB definitions
	RFC 2579 Textual Conventions for SMIv2
	RFC 2580 Conformance Statements for SMIv2
	RFC 2453 RIP Version 2
Quality of Service
	MAC Address Mapping to Priority Queue
	ACL Mapping to Priority Queue
	ACL Mapping to ToS/DSCP
	ACL Mapping and Marking of ToS/DSCP
	DiffServ Support
	QoS Queue Management Using Weighted Round Robin (WRR), Strict Priority (SP), and a combination of WRR and SP
Management and Control
	RFC 1157 SNMPv1
	RFC 1191 Path MTU Discovery
	RFC 951 BootP
	RFC 1542 BootP Extensions
	RFC 1493 Bridge MIB
	RFC 1215 SNMP Generic Traps
	RFC 1354 IP Forwarding MIB

Feature	Super SY 800	Super SY 1600
Interface Slots	8	16
Backplane Switching Capacity	600 Gbps	1080 Gbps
Data Switching Capacity	464 Gbps	848 Gbps
Packet Forwarding Capacity	348 Mpps	636 Gbps
Management Redundancy	Yes	Yes
Active 10-GbE Ports with Redundant Management	4 XFP	4 XFP
Switch Fabric Redundancy1	1+1	1+1
Management Processor	667 MHz 667 MHz	667 MHz 667 MHz
Memory Options	512 MB 512 MB	512 MB 512 MB
Height	10.4" (6RU)	24.5" (14RU)
Maximum Port Density per Unit
100BaseFX	192	384
1000BaseT, 10/100/1000 Mbps (RJ-45)2	192	384
IEEE 802.3af Class 3 10/100/1000 Mbps	192	384
IEEE 802.3af Class 3 10/100/1000 Mbps with N+1 PoE Power Redundancy3	140	384
IEEE 802.3at 10/100/1000 Mbps	162	324
IEEE 802.3at 10/100/1000 Mbps with N+1 PoE Power Redundancy	81	244
1000BaseX Ports (SFP)	192	384
10GBaseX Ports (XFP)	20	36
Maximum Port Density per Rack
100BaseFX	1344	1152
1000BaseT, 10/100/1000 Mbps (RJ-45)	1344	1152
IEEE 802.3af Class 3 10/100/1000 Mbps	1344	1152
IEEE 802.3af Class 3 10/100/1000 Mbps with N+1 PoE Power Redundancy3	980	1152
IEEE 802.3at 10/100/1000 Mbps	1134	972
IEEE 802.3at 10/100/1000 Mbps with N+1 PoE Power Redundancy	567	732
1000BaseX Ports (SFP)	1344	1152
10GBaseX Ports (XFP)	140	108
Power Supply Redundancy
System Power	N+1	N+2
PoE Power	N+1	N+3

¹ The two switch fabric modules in the Super SY 800 and Super SY 1600 operate in a load-sharing fashion. Upon failure of one of the switch modules, some system capacity will be lost. In this event, some traffic flows may experience reduced capacity through the remaining operational switch fabric during periods of high traffic loading.

² Super SY-FI424C and SY-FI624C 1000BaseT modules are field-upgradeable to PoE with a PoE daughter card.

³ Computation is based on the 2500W, 220 VAC PoE power supply.

• The List of Materials Original Acceptance Letter  Published August 6, 2009 (305kb size)

 

• Buy American Certification  Published July 22, 2009 (156kb size)

 

• EXHIBIT BA  Published July 22, 2009 (156kb size)

 

• As listed in last List of Materials  Published February 28, 2011 (2.4mb size)

 

• MEF Certificate  Published January 1, 2001 (100kb size)

 

• At A Glance  Published January 1, 2001 (100kb size)

 

• Configuration Guides  Published January 1, 2001 (100kb size)

 

• Data Sheet  Published January 1, 2001 (100kb size)

 

• FAQs  Published January 1, 2001 (100kb size)

 

• Installation Guide  Published January 1, 2001 (100kb size)

 

• Research and Test Reports  Published January 1, 2001 (100kb size)

 

• Stencils  Published January 1, 2001 (100kb size)

 

• Success Stories  Published January 1, 2001 (100kb size)

 

• White Papers  Published January 1, 2001 (100kb size)

#		Note
1.		Requires the use of an external coax F‐connector ground blocks and station protection for ONT output circuits, as applicable, when such protection is not provided by these FTTH systems and the protection is required by the National Electrical Code.
2.		FTTH Systems using IP signaling may not be able to complete loop back tests for leased line circuits, borrowers should consult the manufacturer for further details.
3.		This acceptance includes the ML __ (50, 100E, 150, 130, 600, 1300, 1500, or 2300), the PFU-8, and the XR239 Repeater
4.		The PG-FlexPlus includes the COT, RT, Field Shelf, Edge RAM and Edge IAD.
5.		This acceptance includes the 7101, 7102, 7400, 7700, 9100, 9400, 9700, and iMG 600 CPE.
6.		Domestic acceptance includes Cable Modem Termination System, L2U Cable Access Module, l6D Cable Access Module, 2Dx12U Cable Access Module, and Router Control Module.
7.		Includes the Smart Coil only for circumstances to allow xDSL to pass.
8.		Super SY 800/SY 1600 PoE DC power supply, 1250 W

Returns and Warranties

ACME Newco offers the ability to submit return and warranty requests as well as activate your warranty online. Select an option below to learn more about the process or to get started.

Returns

You can return products to ACME Newco by submitting an online Return Materials Authorization (RMA) request.

Warranties

ACME Newco provides warranty coverage for ACME Newco branded products. General information about the terms and conditions governing your warranty can be found below.

Product Warranty Details

The terms and conditions governing your warranty on ACME Newco branded products are located below. Such terms and conditions supersede all other terms, unless otherwise agreed in writing by ACME Newco.

Warranty Start Date

"Start Date" as used in this policy means the date the product is shipped from the manufacturing facilities of ACME Newco.

Standard Limited Warranty

ACME Newco branded Products are subject to the Standard Limited warranty other than as specified below.

Hardware

For a period of thirteen (13) months from the Start Date, ACME Newco warrants that the ACME Newco branded product hardware will be free from defects in materials and workmanship under normal use. End User's sole and exclusive remedy and the entire liability of ACME Newco and its suppliers under this limited warranty will be, at ACME Newco's option, repair or replacement of such product hardware within thirty (30) working days of its receipt of the failed hardware, if in advance of its receipt, such hardware received a Technical Support RMA number from ACME Newco. Further, the product hardware must be shipped, shipment pre-paid, to ACME Newco, and the RMA number must be clearly indicated on the shipping box and papers. Where applicable, for shipments to locations outside the US, Customer or Customer's assigned agent will act as Importer of Record for shipments of repaired/replacement units and will be responsible for payment of any import duties, taxes and fees. See other Warranty Limitations and Restrictions below.

Software (embedded in ACME Newco hardware)

For a period of ninety (90) days from the Start Date, ACME Newco warrants (a) that the media on which the software is delivered will be free of defects in material and workmanship, and (b) the software will operate substantially as set forth in the applicable ACME Newco specifications when used in accordance with the terms of the ACME Newco software license. End User's exclusive remedy and the entire liability of ACME Newco and its suppliers under this limited warranty will be replacement of the software media. Except for the foregoing, the software is provided AS IS. This limited warranty extends only to the End User as the original licensee. See other Warranty Limitations and Restrictions below.

Software (Stand Alone Software Products)

For a period of ninety (90) days from the Start Date, ACME Newco warrants (a) that the media on which the software is delivered will be free of defects in material and workmanship, and (b) the software will operate substantially as set forth in the applicable ACME Newco specifications when used in accordance with the terms of the ACME Newco software license. End User's exclusive remedy and the entire liability of ACME Newco and its suppliers under this limited warranty will be replacement of the software media. Except for the foregoing, the software is provided AS IS. This limited warranty extends only to the End User as the original licensee. See other Warranty Limitations and Restrictions below.

Host Bus Adaptor and Converged Network Adapter Warranty

Hardware

For a period of thirty-six (36) months from the Start Date, ACME Newco warrants that the ACME Newco branded hardware will be free from defects in material and workmanship under normal use. End User's sole and exclusive remedy and the entire liability of ACME Newco and its suppliers under this limited warranty will be advanced replacement of such product hardware. Replacement response times are based on local standard business days and working hours and commercially reasonable efforts. Response times commence when ACME Newco is notified of the warranty failure via web request. In some countries and regions and under certain supplier constraints, actual response times may vary. If your location is outside the customary service area, your response time may be longer. Where applicable, for shipments to locations outside the US, Customer or Customer's assigned agent will act as Importer of Record for shipments of repaired/replacement units and will be responsible for payment of any import duties, taxes and fees. Please contact ACME Newco's Support Team for response time availability in your area. See other Warranty Limitations and Restrictions below.

Software (embedded in ACME Newco hardware)

For a period of thirty-six (36) months from the Start Date, ACME Newco warrants (a) that the media on which the software is delivered will be free of defects in material and workmanship, and (b) that the software, when used in accordance with the terms of the ACME Newco software license, will operate substantially as set forth in the applicable ACME Newco specifications for a period of ninety (90) days following delivery of the software to licensee. End User's exclusive remedy and the entire liability of ACME Newco and its suppliers under this limited warranty will be to provide 24x7 telephone and email support and web access to ACME Newco Technical Support resources when purchased from ACME Newco or an approved ACME Newco partner. Except for the foregoing, the software is provided AS IS. This limited warranty extends only to the End User as the original licensee. See other Warranty Limitations and Restrictions below.

Limited Lifetime Warranty

For select products, ACME Newco provides a limited lifetime (five year) warranty.

Hardware

ACME Newco warrants only to the original end-user, that for a period of five (5) years the ACME Newco branded hardware will be free from defects in material and workmanship under normal use. End User's sole and exclusive remedy and the entire liability of ACME Newco and its suppliers under this limited warranty will be, at ACME Newco's option, repair or replacement of such product hardware within thirty (30) working days of its receipt of the failed hardware, if in advance of its receipt, such hardware received a Technical Support RMA number from ACME Newco. Further, the product hardware must be shipped, shipment pre-paid, to ACME Newco, and the RMA number must be clearly indicated on the shipping box and papers. Where applicable, for shipments to locations outside the US, Customer or Customer's assigned agent will act as Importer of Record for shipments of repaired/replacement units and will be responsible for payment of any import duties, taxes and fees. This warranty excludes power supplies, fans, removable optics, and LEDs. See other Warranty Limitations and Restrictions below.

Software (embedded in ACME Newco hardware)

For a period of ninety (90) days from the Start Date, ACME Newco warrants (a) that the media on which the software is delivered will be free of defects in material and workmanship, and (b) that the software, when used in accordance with the terms of the ACME Newco software license, will operate substantially as set forth in the applicable ACME Newco specifications for a period of ninety (90) days following delivery of the software to licensee. End User's exclusive remedy and the entire liability of ACME Newco and its suppliers under this limited warranty will be replacement of the software media. Except for the foregoing, the software is provided AS IS. This limited warranty extends only to the End User as the original licensee. See other Warranty Limitations and Restrictions below.

ACME Newco Assurance Limited Lifetime Warranty

For select products, ACME Newco provides a limited lifetime warranty beginning on the Start Date and continuing for as long as the original End User continues to own and use the ACME Newco branded equipment, as set forth below.

Hardware

ACME Newco warrants that the ACME Newco branded hardware will be free from defects in material and workmanship under normal use. End User's sole and exclusive remedy and the entire liability of ACME Newco and its suppliers under this limited warranty will be replacement of such product hardware next business day, provided the request is received before 2PM local time.* Defective hardware must be received by ACME Newco within 30 days of End User's receipt of replacement Product. This warranty excludes removable optics and LEDs. In the event of discontinuance of product manufacture, the warranty is limited to five (5) years from the announced product end of life date. *Response times are based on local standard business days and working hours and commercially reasonable efforts. Response times commence when ACME Newco is informed of the warranty failure via web request. In some countries and regions and under certain supplier constraints, actual response times may vary. If your location is outside the customary service area, your response time may be longer. Please contact ACME Newco's Support Team for response time availability in your area. Where applicable, for shipments to locations outside the US, Customer or Customer's assigned agent will act as Importer of Record for shipments of repaired/replacement units and will be responsible for payment of any import duties, taxes and fees. See other Warranty Limitations and Restrictions below.

Software (embedded in ACME Newco product)

ACME Newco warrants (a) that the media on which the software is delivered will be free of defects in material and workmanship, and (b) the software will operate substantially as set forth in the applicable ACME Newco Documentation when used in accordance with the terms of the ACME Newco software license. End User's exclusive remedy and the entire liability of ACME Newco and its suppliers under this limited warranty will be replacement of the software media. In addition, End User may download defect repairs from ACME Newco.com for the firmware release current at time of purchase or any previous release and may also access ACME Newco’s Knowledge Portal. Except for the foregoing, the software is provided AS IS. This limited warranty extends only to the End User as the original licensee. See other Warranty Limitations and Restrictions below.

Warranty Limitations and Restrictions

ACME Newco warranties as set forth herein ("Warranty") are contingent on proper use of the ACME Newco branded hardware and software ("Products") and do not apply if (a) the Products have been modified without the written approval of ACME Newco, (b) the Products' serial number label is removed, (c) the Product has been damaged or subjected to abnormal physical or electrical stress, abnormal environmental conditions, misuse, negligence, or accident, or (d) the Product is licensed for beta, evaluation, testing or demonstration purposes. The terms of the Warranty are limited to the remedies as set forth in this Warranty. THIS WARRANTY IS PROVIDED IN LIEU OF ALL OTHER RIGHTS, CONDITIONS AND WARRANTIES. ACME Newco MAKES NO OTHER EXPRESS OR IMPLIED WARRANTY WITH RESPECT TO THE SOFTWARE, HARDWARE, PRODUCTS, DOCUMENTATION OR ACME Newco SUPPORT, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS. ACME Newco DOES NOT WARRANT THAT ANY PRODUCTS WILL BE ERROR-FREE, OR THAT ANY DEFECTS THAT MAY EXIST IN ITS PRODUCTS CAN BE CORRECTED. IN NO EVENT SHALL ACME Newco BE LIABLE FOR COST OF PROCUREMENT OF SUBSTITUTE GOODS, LOST PROFITS OR ANY OTHER SPECIAL, INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES (INCLUDING BUT NOT LIMITED TO LOST DATA), HOWEVER CAUSED WHETHER OR NOT ACME Newco HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW LIMITATION OR EXCLUSION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THAT LIMITATION OR EXCLUSION MAY NOT APPLY.

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